Please read and understand these Terms & Conditions carefully before using the nday11 platform. By registering and using nday11's services, you agree to be bound by all terms set out herein.
These Terms & Conditions constitute a legally binding agreement between you and nday11. Your continued use of this platform signifies your acceptance of all terms contained in this document.
Below is a summary of the key points in nday11's Terms & Conditions to help you understand your rights and responsibilities as a member.
You must be at least 18 years of age to register and use the nday11 platform. Only one account is permitted per individual and per shared IP address.
All transactions are processed in Malaysian Ringgit (MYR). Minimum deposit of RM5 via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX. Withdrawals are processed within 1–24 working hours.
All bonuses are subject to the applicable wagering requirements. Bonuses cannot be withdrawn directly without first fulfilling the relevant rollover conditions.
You are solely responsible for keeping your account password confidential. nday11 will not be held liable for any losses resulting from unauthorised access caused by your own negligence.
Fraud, use of malicious software, bonus arbitrage and any other dishonest conduct will result in your account being suspended or terminated without prior warning.
Nday11 reserves the right to update these Terms & Conditions at any time. Members will be notified via email or an in-platform notice whenever significant changes are made.
In these Terms & Conditions, the following words and expressions carry the meanings set out below, unless the context requires otherwise:
These Terms & Conditions are written in both Malay and English. In the event of any conflict between the two versions, the Malay version shall prevail for members based in Malaysia.
To register an account on nday11, you must meet all of the following requirements without exception:
Each individual is permitted to hold only one active account on nday11. Creating multiple accounts — whether under your own name, another person's name, or false information — is strictly prohibited. nday11 reserves the right to close all detected duplicate accounts and forfeit any balances and bonuses held within them.
You are required to provide accurate, complete, and up-to-date information during registration, including your full name as per your identification card, an active phone number, and a valid email address. nday11 reserves the right to request identity verification (KYC) at any time, particularly prior to processing withdrawals.
Providing false information during registration is a serious breach of these Terms & Conditions and may result in account termination and the freezing of all funds held in that account.
Nday11 supports a range of local Malaysian payment methods for members' convenience. All deposits and withdrawals are processed in Malaysian Ringgit (RM) only. Accepted payment methods include:
The minimum deposit is RM5 per transaction. Members may set their own daily deposit limits via account settings as part of our responsible gambling commitment. nday11 reserves the right to determine maximum deposit limits based on your account verification status.
The minimum withdrawal is RM30 per request. All withdrawal requests are processed within 1 to 24 working hours upon successful completion of identity verification (KYC). nday11 reserves the right to request additional supporting documents before approving any withdrawal exceeding RM5,000.
To speed up your first withdrawal, ensure that your identity verification (KYC) is completed in advance. Upload a copy of your identification card and proof of address through the account settings section.
Accounts showing no login activity or transactions for 12 consecutive months will be classified as inactive. nday11 reserves the right to impose a monthly administration fee of RM10 or 10% of the balance (whichever is lower) on inactive accounts after this period.
Nday11 offers members a variety of bonuses from time to time, including welcome bonuses for new members, reload bonuses, weekly cashback and exclusive VIP bonuses. All bonuses are subject to the specific conditions stated in their respective promotional terms.
All bonuses received must meet the wagering requirement before any portion can be withdrawn. The wagering requirement for each bonus will be clearly stated in the relevant promotional terms. For example, a RM100 bonus with a 20x wagering requirement means you must place a total of RM2,000 in wagers before the bonus can be withdrawn.
Nday11 has zero tolerance for any form of bonus abuse, including but not limited to bonus arbitrage, hedging bets to fulfil rollover requirements, and using multiple accounts to claim the same bonus. Any such activity will result in bonus forfeiture and account termination.
Bonuses may only be used by the rightful account holder. Transferring bonuses between accounts is strictly prohibited. nday11 reserves the right to void any bonus suspected of being obtained through illegitimate means.
All games on nday11 use a Random Number Generator (RNG) that has been independently audited to ensure complete fairness. Live dealer tables use real physical cards and are streamed live via high-resolution cameras. The Return to Player (RTP) percentage for each game is available for review within the respective game information.
Every game on nday11 has its own minimum and maximum betting limits. These limits may vary depending on the game type, the table selected, and your VIP membership tier. Betting limits are clearly displayed on each table or game before you begin playing.
In the event of a technical disruption during a gaming session, nday11 will endeavour to restore the game to its last valid state. If restoration is not possible, the affected wagers will be fully refunded to your account. nday11 is not responsible for disruptions caused by connectivity issues on the member's end.
All game results recorded by nday11's servers are final and binding. In the event of any discrepancy between what is displayed on a user's screen and the server records, the server records shall serve as the official reference.
As an nday11 member, you agree to uphold the following standards of conduct at all times while using our platform:
Any breach of the above conduct rules will result in immediate account suspension or termination. In cases involving fraud or illegal activity, nday11 reserves the right to report the matter to the relevant authorities.
You may close your nday11 account at any time by contacting our customer support team via live chat or email at support@nday11.my. Prior to closure, any eligible balance in your account will be processed for withdrawal in accordance with the current withdrawal policy, subject to all bonus conditions having been met.
Nday11 reserves the right to suspend or close any account without prior notice if there are reasonable grounds to do so, including suspected fraud, breach of Terms & Conditions, failure of identity verification or instructions from relevant authorities. In such cases, nday11 will retain all funds in the closed account until the investigation is concluded.
Nday11 shall not be liable under any circumstances for any indirect, consequential or punitive losses or damages arising from the use of our platform, including but not limited to:
Nday11's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.
All content on the nday11 platform — including but not limited to logos, graphics, interface designs, text, software code, and brand names — is the exclusive property of nday11 and is protected under applicable Malaysian intellectual property laws.
Members are not permitted to copy, distribute, modify, or use any nday11 content for commercial purposes without prior written consent from nday11. Any infringement of nday11's intellectual property rights may result in legal action.
Nday11 is committed to protecting the privacy and personal data of all our members in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. The collection, processing and storage of your personal data is carried out in accordance with our Privacy Policy, which can be accessed at Privacy Policy page.
By registering an account on nday11, you give your consent to the collection and processing of your personal data for the purposes of account management, identity verification, transaction processing, and communications related to nday11's services.
Nday11 will not sell, rent, or disclose your personal data to third parties without your consent, except where required by law or the directive of a competent authority.
Nday11 is fully committed to responsible gambling. We provide a range of tools to help members manage their gaming habits wisely, including:
If you or someone you know is struggling with gambling-related issues, please reach out to the nday11 support team or visit the Responsible Gaming us for assistance and appropriate resources.
These Terms & Conditions are governed by and interpreted in accordance with applicable law. Any disputes arising from or relating to these Terms & Conditions shall first be resolved through good-faith negotiations. If a resolution cannot be reached through negotiation, the dispute shall be referred to arbitration in accordance with the prescribed procedures.
By using the nday11 platform, you acknowledge that you have read, understood and agreed to be bound by all Terms & Conditions set out in this document. If you do not agree with any part of these terms, please discontinue use of the nday11 platform immediately and contact us to close your account.
For any enquiries regarding these Terms & Conditions, please contact the nday11 support team via email at support@nday11.my or through the live chat available 24/7 on our platform.
By registering, you confirm that you have read and agreed to nday11's Terms & Conditions. Enjoy exclusive welcome bonuses and the best online casino experience in Malaysia.
Questions? Contact us at support@nday11.my